Welcome to BugSnap.
BugSnap ("us", "we", or "our") operates https://bugsnap.io, herein referred to as the "Service".
SERVICE: Refers to the https://bugsnap.io website operated by BugSnap.
PERSONAL DATA: Data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (like the duration of a page visit).
COOKIES: Small files stored on your device (computer or mobile device).
DATA PROCESSORS (OR SERVICE PROVIDERS): Any person or entity that processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
DATA SUBJECT: An individual who is the subject of Personal Data.
USER: The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes, ensuring we provide and enhance our Service to you.
4. Types of Data Collected
While using our Service, we might ask you to supply us with specific personally identifiable information that can be utilized to contact or identify you. Such information might include but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to send you newsletters, marketing materials, or other information that could be of interest. You have the right to opt-out of receiving any of these communications from us.
We may collect information like your IP address, browser type, browser version, the pages you visited on our Service, the time and date of your visit, the time spent on those pages, unique device identifiers, and diagnostic data.
If accessing our Service using a mobile device, we may collect data such as your device type, device ID, and other diagnostic data.
Tracking Cookies Data
5. Use of Data
BugSnap uses the gathered data for purposes such as:
- Informing you about changes to our Service.
- Allowing interactive features of our Service when you choose to do so.
- Providing customer support.
- Gathering analysis or valuable information to improve our Service.
- Monitoring the Service's usage.
- Detecting, preventing, and addressing technical issues.
6. Retention of Data
7. Transfer of Data
8. Disclosure of Data
Bugsnap may disclose the personal information we collect in the following ways:
Disclosure for Law Enforcement.
Under certain circumstances, Bugsnap may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities.
Other cases. Bugsnap might also disclose your data:
- To our trusted contractors, service providers, and other third parties that we use to support Bugsnap;
- To meet the purpose for which you've provided it;
- With your explicit consent in other scenarios;
9. Security of Data
Protecting your data is crucial to Bugsnap. However, note that no online transmission or electronic storage method is completely secure. While Bugsnap endeavors to use commercially accepted means to shield your Personal Data, we cannot ensure its complete security.
10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)
For our users in the European Union (EU) and European Economic Area (EEA), the GDPR grants specific data protection rights. Read more at the official GDPR website.
Bugsnap commits to allowing users to rectify, amend, delete, or restrict the use of their Personal Data.
Should you wish to be informed about the Personal Data Bugsnap holds about you and if you desire it to be removed from our systems, please reach out at email@example.com.
In certain situations, GDPR grants you the following rights:
- Access, update, or delete the data we have on you.
- Rectification of inaccurate or incomplete data.
- Object to our processing of your Personal Data.
- Request restrictions on your data's processing.
- Data portability.
- Withdraw consent where Bugsnap relies on your consent to process data.
Before accommodating such requests, we may need you to verify your identity. Some services may not be available without certain necessary data.
If you believe Bugsnap has mishandled your data, you can file a complaint with your local data protection authority in the European Economic Area (EEA).
11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
Bugsnap commits to:
- Allow users to visit our platform anonymously.
- Notify users of any policy changes.
- Empower users to modify their personal information by emailing us at firstname.lastname@example.org.
Regarding "Do Not Track" signals:
- Bugsnap respects Do Not Track signals and doesn't plant cookies, or utilize advertising when these are active. You can manage Do Not Track in your browser settings.
12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)
For California residents, the CCPA ensures certain rights. Learn more about them on the official CCPA website.
To exercise your CCPA rights, contact us at email@example.com.
13. Service Providers
Bugsnap may employ third-party companies to facilitate our service. These third parties only access your data on our behalf and must not use or disclose it for other purposes.
Bugsnap uses third-party tools like Google Analytics to understand our service's use. Familiarize yourself with Google's privacy practices.
15. CI/CD tools
Bugsnap utilizes third-party solutions like CircleCI to enhance our service development. Learn about CircleCI's privacy practices.
17. Links to Other Sites
Bugsnap might contain links to external sites. We recommend reviewing their privacy policies, as we don't control third-party practices.
18. Children's Privacy
Bugsnap isn't designed for individuals under 18. We do not knowingly collect data from this age group. If you're aware of such data collection, please inform us.
Bugsnap may periodically update this policy. We'll notify users of significant changes through our service or via email.
20. Contact Us
- By email: firstname.lastname@example.org.